Terms & Conditions
We have a 14-day cancellation policy. If you miss your appointment, or cancel with less than 14 days' notice, you will be charged the full price of your appointment. If you cancel more than 14 days before your appointment, you'll receive a refund minus payment processing fees. All gift cards are valid for one year. They cannot be redeemed for cash, nor reimbursed.
Payments made before contacting Cocoa Journey first for availability and thus made in error on the part of the potential customer may or may not be refunded at Cocoa Journey's discretion.
All refunds will be processed minus payment processing fees.